Shipping & Delivery Policy
Thank you for choosing Raj Gharana. We are committed to delivering your order accurately, in good condition, and always on time. Below are the terms and conditions that constitute our Shipping Policy.
1. Domestic Shipping Policy
- Shipment processing time: All orders are processed within 0-7 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
- Shipping rates & delivery estimates: Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur.
2. International Shipping Policy
- We offer international shipping to many countries. Your shipping costs will vary depending on the weight of the package and the destination country.
- Customs, Duties, and Taxes: Raj Gharana is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
3. Shipment Confirmation & Order Tracking
- You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
4. Damages
- Raj Gharana is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
- Please save all packaging materials and damaged goods before filing a claim.
5. Returns Policy
- Our Return & Refund Policy provides detailed information about options and procedures for returning your order. See our Returns & Exchanges Policy for more information.
6. Contact Us
- For any questions or concerns about your order, please contact us via email at rajgharanaenterprise@gmail.com or call our customer service line.
7. Modifications to the Service and Prices
- Prices for our products are subject to change without notice.
- We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
8. Accuracy of Billing and Account Information
- We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order.
Policy Updates
- This policy is subject to change without prior notice to reflect changes in our practices or regulatory changes.
By ordering from Raj Gharana, you agree to be bound by our Shipping and Delivery Policy.